Privacy Policy - Festival Lotto Australia

Last updated: November 2025

🎊 Our Carnival Approach to Privacy

At Festival Lotto Australia, we believe privacy should be as transparent and colorful as our festival design. This policy explains what information we collect, why we collect it, and how we protect it - all in plain English with extra confetti, no legal jargon!

🎭 Information We Collect at Our Carnival

🎪 Festival Account Information

When you join our carnival community, we collect:

Your name and email address
Password (encrypted with carnival-level security)
Age verification confirmation (18+ festival rule!)
Celebration communication preferences

🎨 Festival Usage Information

To improve your carnival experience, we track:

Pages you visit and time spent celebrating
Device type and browser information
Click patterns and festival navigation paths
Error messages and technical carnival hiccups

💰 Carnival Financial Information

For lottery purchases at our festival, we collect:

Payment card details (securely processed by our banking carnival partners)
Transaction history and celebration amounts
Billing address for verification purposes

🎉 How We Use Your Festival Information

🎪 Essential Festival Services

Processing carnival entries, account management, celebration support, and legal compliance. We can't run our festival without this data!

🎨 Improving Your Carnival Experience

Making our festival interface more intuitive, fixing technical issues, and developing new celebration features based on how you enjoy our carnival.

🎭 Responsible Carnival Gaming

Monitoring celebration patterns to identify potential concerns and provide appropriate festival support resources when needed.

🤝 Festival Information Sharing

We never sell your personal carnival information. That's not our business model, and it never will be part of our festival!

We only share information when:

You give explicit permission (like referring a friend to our carnival)
Legal requirements (court orders, regulatory compliance for our festival)
Service providers (payment processors, hosting services) under strict carnival confidentiality agreements
Safety concerns (preventing fraud, protecting other carnival participants)

🔒 Carnival Data Security

Your festival information is protected using industry-standard carnival security measures:

🔒 Festival Encryption

All carnival data transmission uses SSL encryption

🛡️ Secure Carnival Storage

Encrypted databases with festival access controls

👥 Limited Carnival Access

Only authorized carnival staff can access your data

🎪 Your Festival Privacy Rights

You have complete control over your personal carnival information:

🎭 Access: Request a copy of all carnival data we hold about you
🎨 Correction: Update or fix any incorrect festival information
🎪 Deletion: Remove your carnival account and all associated data
🎊 Portability: Export your festival data in a standard format
🎉 Objection: Opt out of carnival marketing communications

To exercise these rights, contact our festival privacy team at privacy@festivallotto.au or call our carnival helpline at 1-866-531-2600.

📞 Festival Contact Information

Questions about this carnival privacy policy? We're here to help with festive support:

🎪 Festival Lotto Australia Privacy Carnival Team

Email: privacy@festivallotto.au

Phone: 1-866-531-2600

Address: Level 20, 456 Collins Street, Melbourne VIC 3000

🎊 This carnival policy may be updated occasionally to reflect changes in our festive practices or legal requirements. We'll notify you of any significant changes via email or carnival platform notification.

🎪 Festival Privacy Policy